Terms of service

The service

Manifest extracts structured data from freight documents, verifies what it can, and exports the result. A free trial of a limited number of documents is available without a card. Beyond that the service is provided on a monthly paid plan. The service is provided as-is and may change or be interrupted without notice.

Your account and your content

• You must have the right to upload the documents you process. They remain yours; we claim no ownership.
• You are responsible for reviewing extracted data before using it. Manifest flags what it is unsure of and proves what it can, but you remain responsible for what reaches your TMS, your customs filings and your invoices.
• The free trial allowance is per company; creating multiple accounts to extend it isn't allowed.

Acceptable use

No unlawful content, no attempting to breach other users' data, no reselling the service, no automated bulk abuse of free allowances.

Liability

To the maximum extent permitted by law, Manifest is not liable for indirect or consequential damages — including losses arising from acting on extracted or verified data without review. Total liability is limited to the fees you paid in the 12 months before the claim, or €0 if you are using the free trial.

Plans, billing and cancellation

• Paid plans are billed monthly in advance through Stripe, in euro, and renew until you cancel.
• You can cancel at any time from the billing portal in the app. Cancellation stops the next renewal; the plan stays active until the end of the period you have already paid for.
• Your monthly document allowance resets each billing period and unused documents do not carry over.
• Prices may change with at least 30 days' notice before your next renewal.

Termination

You can delete your account at any time (see the privacy policy). We may suspend accounts that break these terms.

Contact

hello@manifestdocs.com